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NetSuite Service Tier Dashboard: A Crucial Tool for Monitoring Your Account

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Have you noticed the new NetSuite Service Tier Dashboard in the 2024.2 release? If not, you’re missing out on a valuable tool to monitor your NetSuite account health.

Why is the Service Tier Dashboard Important?

Located at Setup > Company > Service Tier Dashboard, this dashboard provides critical insights into your NetSuite utilization. While it might take a moment to load, especially for larger, older accounts, the information it delivers is well worth the wait.

By regularly checking this dashboard, you can:

  • Identify Potential Issues Early: Monitor your transaction line usage and file cabinet storage to proactively address any potential overages.
  • Avoid Unexpected Cost Increases: Proactive monitoring can help you prevent forced service tier upgrades, which often come with significant and sudden cost hikes.
  • Optimize Your NetSuite Investment: Make informed decisions about your NetSuite usage to maximize its value and minimize unnecessary expenses.

A Real-World Example

I’ve encountered numerous NetSuite customers who were caught off guard by file cabinet issues. One particular client didn’t realize they were nearing their limit until it was too late. Another client was facing a two-tier upgrade solely due to excessive file cabinet usage!

Don’t Let This Happen to You

To avoid such unpleasant surprises, make it a habit to regularly check your Service Tier Dashboard. By staying informed about your NetSuite usage, you can take proactive steps to optimize your account and protect your bottom line.

Key Takeaways:

  • Monitor Your Service Tier Dashboard: Keep a close eye on your transaction line usage and file cabinet storage.
  • Identify Potential Issues Early: Proactive monitoring can help you avoid unexpected cost increases.
  • Optimize Your NetSuite Investment: Make informed decisions to maximize the value of your NetSuite investment.

By taking these steps, you can ensure that your NetSuite account remains healthy and efficient.

For more details, visit https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/article_0514020332.html